PRIVACY POLICY
1. Introduction
Welcome to MotorwayBuddy (“we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website [www.motorwaybuddy.co.uk] (the “Website”) or use our services.
By using our Website, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our services.
2. Information We Collect
We collect different types of information depending on how you interact with our Website.
(a) Personal Data You Provide to Us
When you use our Website, you may provide:
• Contact details (e.g., name, email address, phone number) when you sign up for an account, contact us, or subscribe to updates.
• Business details (e.g., haulage company name, address) if you register as a business user.
• User-generated content (e.g., reviews of truck stops, comments, or feedback).
(b) Information We Automatically Collect
When you visit our Website, we may collect:
• Device and usage data, including IP address, browser type, operating system, and pages visited.
• Cookies and tracking technologies to enhance user experience (see Section 6).
(c) Location Data (If You Consent)
If you enable location services, we may collect location data to improve route planning and security features.
3. How We Use Your Information
We use the collected data to:
• Provide and improve the MotorwayBuddy website and app services.
• Respond to inquiries and customer support requests.
• Monitor and enhance truck stop safety and security reporting.
• Send updates, newsletters, or marketing communications (you can opt out anytime).
• Detect and prevent fraud, abuse, or security issues.
• Comply with legal obligations.
4. Sharing and Disclosure of Information
We do not sell your personal data. However, we may share your data in these circumstances:
• With service providers who assist in running our Website (e.g., hosting providers, analytics services).
• With law enforcement or government authorities when required by law.
• With business partners if you use integrated third-party services within MotorwayBuddy (we will seek your consent if required).
5. Data Security
We take security seriously and implement measures to protect your data, including:
• Encryption and secure servers to protect sensitive data.
• Access controls to prevent unauthorised access.
• Regular security audits to detect vulnerabilities.
Despite these safeguards, no system is 100% secure, so we encourage you to use strong passwords and stay vigilant.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. You can control cookie settings in your browser. For more details, see our Cookie Policy [link if available].
7. Your Rights
Under UK GDPR, you have the following rights regarding your data:
• Access: Request a copy of your personal data.
• Correction: Update or correct inaccurate information.
• Deletion: Ask us to delete your data (subject to legal exceptions).
• Objection: Opt out of marketing or data processing.
• Data Portability: Request a transfer of your data to another provider.
To exercise your rights, email us at contact@motorwaybuddy.co.uk
8. Third-Party Links
Our Website may contain links to third-party sites. We are not responsible for their privacy practices, so we recommend reviewing their policies.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, contact us at:
MotorwayBuddy Ltd
Tower Lea Roseacre Road, Elswick, Preston, England, PR4 3UD
Email: contact@motorwaybuddy.co.uk
